Engineering services for practical business outcomes

AI & Intelligent Automation: What it includes

• Integrating AI models, including large language models, into existing applications
• Generative AI assistants, document search and question-answering tools
• Automation of repetitive, rules-based workflows
• Data preparation and evaluation for practical AI use cases

AI & Intelligent Automation: Problems it solves

• Staff time lost to repetitive manual tasks
• Useful information buried in documents, emails, and spreadsheets
• Uncertainty about where AI will genuinely help — and where it will not

AI & Intelligent Automation: Typical deliverables

• Use-case assessment with a clear recommendation
• A working AI integration or automation in your environment
• Guidance on usage, cost, accuracy, and data handling
• Documentation and handover

AI & Intelligent Automation: How we engage

We usually start with a small, clearly defined pilot, measure whether it is useful, and then extend what works.

Custom Software Development: What it includes

• Web applications and customer or staff portals
• APIs and backend services
• Internal tools, admin panels, and dashboards
• Extending or modernizing existing applications

Custom Software Development: Problems it solves

• Off-the-shelf tools that do not fit your processes
• Important work managed through spreadsheets and email
• Older systems that are difficult or risky to change

Custom Software Development: Typical deliverables

• Requirements and scope document
• Source code in a repository you own
• A tested, deployed application
• Technical and user documentation

Custom Software Development: How we engage

Work is delivered in short iterations with regular demonstrations, so you can review progress and adjust priorities.

Cloud Solutions: What it includes

• Cloud architecture on AWS and other providers
• Infrastructure as Code with Terraform
• Migration planning from on-premises servers or shared hosting
• Cost review and optimization
• Backups, access control, and security baselines

Cloud Solutions: Problems it solves

• Unpredictable or steadily rising cloud bills
• Manually configured servers that are hard to reproduce or recover
• Uncertainty about how to move to the cloud safely

Cloud Solutions: Typical deliverables

• Architecture diagram and recommendations
• Infrastructure code you can version and reuse
• Migration plan and runbook
• Cost and security review

Cloud Solutions: How we engage

We assess your current setup, agree a target architecture with you, and implement it in stages with a rollback option at each step.

Cloud, Bare Metal & On-Premises Infrastructure: What it includes

• Cloud servers on AWS, Microsoft Azure, Google Cloud, and other providers, including India-based data centres
• Bare-metal (dedicated) servers for performance, compliance, or licensing needs
• On-premises server setup: installation, operating systems, virtualization, storage, and networking
• Hybrid setups connecting on-premises systems with the cloud, including backup and disaster recovery
• Day-to-day server administration: patching, backups, monitoring, and security hardening
• Help comparing and sourcing servers and hosting from suitable providers

Cloud, Bare Metal & On-Premises Infrastructure: Problems it solves

• Uncertainty about whether to run in the cloud, on dedicated servers, or on-site
• Ageing on-site servers without regular patching, backups, or support
• Data that must stay on your premises or in India for regulatory or policy reasons
• No in-house team to look after servers day to day

Cloud, Bare Metal & On-Premises Infrastructure: Typical deliverables

• Infrastructure recommendation comparing options and costs across providers
• Provisioned and security-hardened servers: cloud, bare metal, or on-premises
• Backup and disaster-recovery setup with tested restores
• Monitoring, documentation, and access handover
• Ongoing support with agreed scope and response times

Cloud, Bare Metal & On-Premises Infrastructure: How we engage

We assess your workloads, compliance needs, and budget, compare provider options with you, then set up and support the infrastructure: remotely, and on-site where agreed.

DevOps & CI/CD: What it includes

• CI/CD pipelines with Jenkins or GitHub Actions
• Containerization with Docker
• Kubernetes deployments and GitOps workflows
• Infrastructure automation with Terraform
• Environment and release strategy

DevOps & CI/CD: Problems it solves

• Slow, manual, error-prone releases
• Differences between development, testing, and production
• No clear way to roll back a faulty deployment

DevOps & CI/CD: Typical deliverables

• Automated build, test, and deployment pipelines
• Container images and deployment configuration
• Release and rollback documentation
• A walkthrough for your team

DevOps & CI/CD: How we engage

We map your current release process, automate the highest-risk steps first, and extend automation from there.

System Integration & APIs: What it includes

• Connecting applications through APIs and webhooks
• Integrating third-party platforms and services
• Data synchronization and automated data workflows
• API design and custom middleware

System Integration & APIs: Problems it solves

• The same data being entered into several systems
• Applications that cannot share information
• Reports that depend on manual exports and merging

System Integration & APIs: Typical deliverables

• Integration design and data mapping
• Working integrations with error handling and retries
• Monitoring for integration failures
• API and integration documentation

System Integration & APIs: How we engage

We document how data should move between systems, build and test each connection, then monitor it in production.

ABHA & ABDM Integration for Healthcare: What it includes

• ABHA creation and verification inside your registration or front-desk workflow
• Scan & Share QR-based patient registration
• Linking patient records to ABHA and sharing them as a Health Information Provider (HIP)
• Requesting patient records with consent as a Health Information User (HIU)
• Converting clinical data into the FHIR formats that ABDM requires
• Health Facility Registry (HFR) and Healthcare Professionals Registry (HPR) onboarding support
• Guidance through the ABDM sandbox, testing, and go-live process

ABHA & ABDM Integration for Healthcare: Problems it solves

• Hospital or clinic software that is not yet connected to ABDM
• Uncertainty about the ABDM sandbox, testing, and go-live steps
• Patient data that must stay on your premises or within India
• Repeated manual entry of patient details at registration

ABHA & ABDM Integration for Healthcare: Typical deliverables

• Integration plan covering your software, hosting, and the ABDM features you need
• Working ABDM integration, tested in the sandbox before go-live
• Consent and data-handling flows aligned with ABDM's health data management policy
• Deployment on your on-premises servers or in the cloud, with monitoring
• Documentation and staff walkthrough

ABHA & ABDM Integration for Healthcare: How we engage

We review your current software and hosting, agree on which ABDM features to implement, build and test them in the ABDM sandbox, and then support you through go-live and afterwards.

Monitoring & Reliability: What it includes

• Infrastructure and application monitoring with Prometheus and Grafana
• Alerting and notification setup
• Log collection and troubleshooting
• Uptime and performance dashboards

Monitoring & Reliability: Problems it solves

• Learning about outages from customers or staff
• Little visibility into system health or performance
• Slow troubleshooting when something breaks

Monitoring & Reliability: Typical deliverables

• Monitoring setup and dashboards
• Alert rules tuned to your systems
• Troubleshooting runbooks
• A system health review

Monitoring & Reliability: How we engage

We review what matters most to your operations, set up monitoring and alerts for it, and refine them as we learn how your systems behave.

IT Consulting & Technical Support: What it includes

• Technology assessments and roadmaps
• Architecture and code reviews
• Guidance on choosing tools, platforms, and vendors
• Ongoing technical support with an agreed scope

IT Consulting & Technical Support: Problems it solves

• Uncertainty about which technology to invest in
• No in-house technical lead
• Needing a second opinion before a major decision

IT Consulting & Technical Support: Typical deliverables

• Assessment report with prioritized recommendations
• A practical technology roadmap
• A support arrangement with agreed scope and response times

IT Consulting & Technical Support: How we engage

We start with a conversation about your goals and constraints, then agree the scope, format, and duration of support.